FREE Singapore Shipping & BEST Worldwide Shipping Fees | Next Day Delivery | Freshly Roasted to order

Frequently Asked Questions

How do I order?

You can make your purchase through our One-time off purchases, Subscription, Surprise Plan buttons under our Coffees tab. If you wish to make bulk orders of 1 Kilogram parcels and above, please direct us via email at hello@cowpressocoffee.sg - promotional rates apply.

For all questions regarding shipping

Please click this link.

Can I order my coffee in other grind sizes not stated under grind options? (E.g. Espresso grind)

Yes! First, you must select "Other grind size" as the grind option of your chosen coffee, add to cart and write your desired grind size under the notes section at cart page! If you just write your desired grind size in the notes section without choosing "Other grind size" in your order, you will get whole coffee beans.

Of course! Create and account and subscribe to any of our coffees and choose how often you like us to deliver, change your coffee for your next order & stop subscription anytime with no obligations! If you have any customised needs or subscriptions wants, drop us an enquiry, we will be more than happy to suit your preferences. Your personal roaster at Cowpresso will be in contact shortly. You will then be able to describe your goals, needs and wants. Whether it is a different parcel weekly, fortnightly or monthly let us know! Details on how to log on to your account is listed at the bottom of this page, if not click the human icon on the top right of the page bar.

Can I change my shipping method for my subscription orders?

Yes! Feel free to adjust your shipping method in your customer portal account. You can log into your account by clicking on the human icon located on the top right hand corner of our home page on our website.

We understand and we love to hear your concerns. As a Coffee Roastery passionate towards our craft, drop us an email and we'll love to hear from you. (We have bundle pricing for bulk orders with your friends, colleagues and family!) For further press and sales enquires, please approach us via hello@cowpressocoffee.sg.

Yes! Every purchase from Cowpresso is granted FREE SINGAPORE Shipping. Be it equipment or coffee, we choose not to hide additional costs from our beloved Cowpresso family members. There is also next day delivery if you want faster shipping!

International Shipping costs can be listed at the Checkout cart page, however for big orders like the espresso machine and grinder, do drop us an email, we are sure we can figure out a good deal for yourself!

Can discount codes be used on Subscription products?

Unfortunately, as of the moment, Recharge our app developer does not allow this function, so if you wish to claim any discount/promo codes, please use them on one-time purchase products!

Yes! We are authorized dealers with the world renowned Italian Coffee Makers Lelit. Check out our equipment in our Equipment Tab. Hit us up with your needs and budget via email and we'll work on several recommendations for you immediately.

Where do I key in my discount/promo code?

You can key in your Discount/Promo code at checkout page (Not Cart Page)! It will be on the last page after you have keyed in your shipping details.

Drop us an enquiry and you will be contacted shortly by SMS/whatsapp by one of our team members here at Cowpresso to update you on your current roast and journey with you on your coffee journey. Available anytime, at your command - 24/7.

If you prefer not to be contacted, by all means! We respect your privacy and will abide by your voiced decision.

Yes! We are able to make international shipping's via DHL Express around the world. Let us know in advance if you have any concerns by dropping us an email via hello@cowpressocoffee.sg. We can inform you of your tracking code and delivery enquiries as well.

We accept VISA, Credit Cards, Debit Cards, Bank transfer, PAYNOW, Mobile payment and cash via self-collection at our Roastery.

Yes! Just hit us up via hello@cowpressocoffee.sg with your needs and concerns, we'll be in contact as soon as possible. Promotional rates apply to office/cafe/bulk purchases as well.

Yes! Just hit us up via hello@cowpressocoffee.sg with your needs and concerns, we'll be in contact as soon as possible. Promotional rates apply to office/cafe/bulk purchases as well. We value you home/cafe roasters out there and would love to get on the right track to meet your coffee goals.

Our freshly roasted one-time off purchase and subscriptions parcels weigh 250 grams to 1 Kg Parcels. Heavier parcels can be ordered upon request and promotional rates apply to 1 Kilogram orders and above of freshly roasted coffees.

No! There are no additional subscription and hidden charges. Every purchase from Cowpresso is granted a FREE NATIONWIDE SINGAPORE Shipping. Be it equipment or coffee, we choose not to hide additional costs from our beloved Cowpresso family members.

Can I sign up for an account even after making an order using a guest account?

Yes! Please drop us an email at hello@cowpressocoffee.sg with your order number, name and email address.

How do I log into my account and/or check subscriptions? 

Step 1: Press the Icon as circled below on the top right corner of our home page.



Step 2: Log in using your email address and password. If you have forgotten the email you have used, please check your emails for any confirmation orders from us, that would be the email used. If you email us for the lost account, we will need to have proof of your previous purchases, either a name, address or email. If you have forgotten your password, you can get a new password by clicking: Forgot your password?

Cowpresso account log in FAQ

Step 3: Press the Icon circled below after signing in to enter your account page. Here, you can check your order history, current ongoing subscriptions (Where you can pause/stop/cancel/change coffee and frequency anytime) and address details. 


Once in my account, how do I check or change details, pause/stop/cancel? 

Click the "Manage Subscription" button on the top left of the page.

Manage coffee subscription

The red dots represent the details you can change for your subscription.Changing details to my coffee subscription
Prices listed on our website are in Singapore Dollars (SGD)
Drop us an email for any other enquiries, we are happy to provide value to you! EMAIL: hello@cowpressocoffee.sg